Returns & Exchanges
At Taltarni, we take pride in the quality of our artisanal food products; if your order arrives damaged or fails to meet our freshness standards, we are committed to making it right. Due to the perishable nature of our items, we offer replacements or refunds for quality issues within 48 hours of delivery.
Contact Support
Email our customer care team within 48 hours of receiving your delivery, including your order number and a brief explanation of the issue.
Provide Documentation
Attach clear photographs of the product and its packaging to help our quality control team assess the damage or freshness concern.
Verification Review
Our team will review your claim within 24 business hours to determine if the product is eligible for a refund or a complimentary replacement.
Resolution
Once approved, we will either dispatch a fresh replacement immediately or issue a full refund to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing